Associate Manager, Business Operations

Function(s): Corporate Services Work Type: Permanent Start Date for Applications: 6 Jun 2024 Closing Date for Applications:

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

• Assist business users with CRM operation related requests
• These CRM operation related requests include but not limited to records creation and update
• Resolve data discrepancies between systems to ensure overall data integrity
• Review and update newly created records in CRM to ensure data accuracy and completeness
• Assist business users with the firm’s risk process, for e.g. client and engagement acceptance process, Sentinel request
• Carry out research so as to assist business users with the KYC / Customer due diligence process
• Assist business users on the project code creation, update, maintenance and closure through the use of the firm’s ERP
• Liaise with business users proactively when additional information is required to complete updates in KYC process, CRM, Risk systems, ERP etc
• Monitor and supervise the team to ensure work quality
• Carry out ad-hoc administrative duties

The ideal candidate should possess:

• Computer literate (ie. Microsoft Word, Excel, PowerPoint, and Outlook)
• Familiar with CRM system
• Experience in managing a team
• Good organisational and communication skills
• Ability to speak and write English fluently
• Ability to work efficiently in a fast-paced environment

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Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.