Customer Service Officer (Remote Work)
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the MANADR PTE. LTD. with the position of Customer Service Officer (Remote Work) - MANADR PTE. LTD. which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Officer (Remote Work) - MANADR PTE. LTD. below matches your qualifications. Good Luck: D
Join us in delivering top-notch service and ensuring customer satisfaction. Respond promptly to customer inquiries, complaints, and requests during your…...
We are looking for dedicated part-timers to join our Customer Service team, providing exceptional administrative and remote support for our medical services & products via phone, email, and chat during assigned shifts. Join us in delivering top-notch service and ensuring customer satisfaction.
Job Responsibilities:
- Respond promptly to customer inquiries, complaints, and requests during your assigned shift.
- Troubleshoot and resolve basic technical issues with products remotely.
- Escalate complex issues to the appropriate internal team.
- Accurately log all customer interactions in the Jira system.
- Adhere to standard processes while delivering a positive customer experience.
- Maintain up-to-date product knowledge through training materials.
Job Requirements :
- Possess a functional laptop with reliable high-speed internet connection for the shift duration.
- Excellent verbal/written communication skills, comfortable with remote communication.
- Strong problem-solving abilities and proficiency in multitasking.
- Basic technical aptitude to understand medical device usage.
- Ability to stay calm and patient when dealing with difficult situations.
- Minimum 1 year of customer service experience, preferably in a remote support role.
- Proficiency with computer systems, digital communication/remote tools.
- Ability to work independently from home with minimal supervision.
Other Information :
- Work from home
- $50 per shift with monthly incentive
- Two shifts available - AM (8am-4pm) and PM (4pm-12midnight).
- Shifts will be assigned by the Customer Support Lead (AM or PM).
- Training will be provided.
We regret that only shortlisted applicants will be notified.
Information :
- Company : MANADR PTE. LTD.
- Position : Customer Service Officer (Remote Work)
- Location : Remote in Singapore
- Country : SG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Officer (Remote Work) job info - MANADR PTE. LTD. Remote in Singapore above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Officer (Remote Work) job info - MANADR PTE. LTD. Remote in Singapore in 27-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 27-05-2024
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